Synergy IT Managed Cloud Infrastructure is a complete platform service for your business, offering real-time, always-on cloud environments. Managed by our highly skilled technicians, it's private, fully ISO27001 accredited and follows ITIL guidelines. And with modular components, we can build exactly the right solution for your business.
We'll set up your environment
Our in-house architects work with you to design the best environment for your needs. We'll build an infrastructure that's right for you, on installation we'll customise and optimise your systems for maximum operational performance.
We'll discover the solution you need
Our infrastructure engineers consult with you to discover what solution and environments suit your technical and business requirements. Ranging from web & application servers to firewalls and database servers.
The right Service Level for any business
We offer tiered Service Level Agreements (SLA's) that gives you the flexibility to manage some parts of the infrastructure yourself or let everything be managed by Synergy IT, with 24/7 standby support.
Our Managed Service tier
24/7 real-time monitoring & alerting environment
Infrastructure and environment management
External monitoring suite (additional cost)
Managed maintenance (additional cost)
All Core elements, plus:
Cost Effective break/fix (24/7)
Service delivery management (pooled)
ALL Core and Professional elements, plus:
Service delivery management (assigned)
Monthly service delivery management call
Onsite service review (quarterly)
In case you Need help
Any Question ?
Need some help? have a look at our Knowledgebase. If you can't find what you are looking for, don't hesitate contact us. We will assist you as much as possible.
Need Support ?
We are availabe over the phone, remote support and on site. You can download our remote support at directly from our Downloads so we can help you now.
Please fill in as much information as you can on our Contact Page so we can assist you as quick as possible. You can also log a ticket from the Client Portal or through Email